This Privacy Policy outlines how AgriX, a brand of Agri Direct Private Limited, collects, uses, and safeguards the personal information of its users. By using our platform, users can expect transparency regarding the handling of their data and learn about their rights concerning privacy and data protection. Please read this policy carefully to understand how your information is managed.

Information We Collect

We may collect the following types of information:

Personal Information

  • Name, email address, phone number, and physical address when you register or place an order.
  • Payment information (e.g., credit/debit card details) through secure payment gateways.

Non-Personal Information

  • Browser type, operating system, IP address, and other technical data to enhance user experience.
  • Cookies and usage data for website analytics and marketing.

Vendor Information

  • Business name, license details, tax identification numbers, and bank account information for payment disbursement.

How We Use Your Information

We use the information we collect for the following purposes:

  • To facilitate transactions between buyers and vendors.
  • To provide, operate, and improve our platform services.
  • To process payments and manage orders.
  • To send administrative and promotional communications.
  • To comply with legal obligations and enforce our terms.

How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with:

  • Vendors: So they can fulfill your orders.
  • Service Providers: Third-party companies that help us operate our platform (e.g., payment processors, logistics providers).
  • Legal Authorities: If required by law or to protect our rights.

Your Rights

  • You have the right to access, update, and delete your personal information.
  • You can opt out of marketing communications at any time.
  • You may request that we limit or stop processing your personal data.

To exercise your rights, please contact us at info@theagrix.com.

Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

Cookies Policy

Our platform uses cookies to enhance user experience. You can control or disable cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.